Privacy Policy

Last updated: 29 July 2026

Sure Themes ("we", "us", "our") operates surethemez.com and sells digital Shopify theme files (the "Services"). This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over it.

Information we collect

Contact details — name, email address, billing address.
Payment information — processed by Shopify Payments and/or PayPal. We never see or store full card numbers.
Order details — the themes you purchase and download.
Device & usage data — IP address, browser, pages visited, collected automatically via cookies and Shopify analytics.

How we use it

To deliver your theme file and license.
To provide customer support and answer questions.
To send transactional emails (order confirmations, download links, updates to themes you own).
To send marketing emails only if you opt in — you can unsubscribe at any time.
To detect and prevent fraud.
To comply with legal obligations.

Who we share it with

Shopify — hosts the store and processes payments.
Email provider — sends transactional and marketing emails.
Analytics providers — e.g. Google Analytics, in aggregated/anonymized form.

We do not sell your personal information.

Your rights

Depending on where you live (Canada, EU/UK, US), you may have the right to access, correct, delete, or export the personal information we hold about you, and to object to certain processing. To exercise any of these rights, email us at surethemez@gmail.com.

Data retention

We keep your order and account information for as long as needed to provide the Services and to comply with legal, accounting, and tax obligations.

Cookies

We use essential cookies to run the store and analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

Changes

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes.

Contact

Sure Themes
Email: surethemez@gmail.com
Canada